Rules & Guidelines
Last updated
Last updated
Introduction As a seller on our marketplace, you are prohibited from conducting business with clients outside of our platform. This policy is in place to protect the integrity of our marketplace and ensure a fair and level playing field for all sellers.
Prohibited Activities
Directly soliciting business from clients who have found you through our platform
Accepting payment or conducting transactions outside of our platform
Sharing contact information, including email addresses, phone numbers, or social media profiles, with clients for the purpose of conducting business outside of our platform
Consequences of Violations: If we determine that you have violated this policy, we may take any of the following actions:
Suspend or terminate your membership
Remove your entire Labs and its members from the DAO
Withhold payment for any services provided outside of our platform
Published on-chain and backed-up on Arweave on IPFS on LabsDAO Violation list, minting a Soul Bound Blacklist NFTs
Reporting Violations If you become aware of any violations of this policy, please report them to our support team immediately. We take these violations seriously and will investigate any reports of misconduct.
Exceptions We understand that there may be situations where it is necessary to conduct business outside of designated communications workflows, such as for ongoing or long-term projects. In these cases, you must obtain prior approval from our customer support team and provide documentation of the project details and scope of work.
Conclusion We take the integrity of our DAO seriously and expect all Labs to comply with this policy. Failure to do so may result in membership suspension or termination for the entire DAO. If you have any questions or concerns about this policy, please contact our customer support team.
Please behave professionally and reduce visual noise on camera (items in background), auditory noise (background) and contextual noise (unnecessary words or comments) to a minimum.
Always listen to the client and pay attention to their needs.
Always-Be-Capturing. When someone speaks and the content of the conversation is important, write notes on a Miro board or in your personal notebook to make sure that you can refer back to them later.
Always have Discord open with the internal project channel for conversations with the team outside of Zoom.
Mute your phone and desktop's notifications.
Don't eat, smoke or do any other activities during workshops. If you are not the main facilitator, turn off your camera in case you need to step away from the screen.
By default, your objective is to overdeliver and make sure everyone you work with is happy with your work. There are many internal feedback rounds that are there to improve each other.
Please make sure your internet connection is 100% reliable throughout the entire workshop and you have access to all tools.
Always be on time or a minute earlier. If you need to come late, discuss the best way to join with another expert of the sprint.
Please make sure your background has as little visual noise as possible.
Please have good audio and no background noise. We recommend a setup with a professional microphone but good headphones do the trick!
When you work with the team, put 100% of your attention to the client and their requirements.
Don't schedule other meetings or phone calls in the breaks. Ideally take the time to get fresh air, look at a panoramic view or rest/meditate.
Drink enough water and avoid sugary snacks, it will impact your attention span and focus.
Keep all interactions strictly business
Be respectful: Treat others with kindness and respect, even if you disagree with them. Avoid making personal attacks, using offensive language, or engaging in harassment.
Stay on topic: Make sure your messages and conversations are relevant to the channel or topic at hand. If you want to discuss something unrelated, find an appropriate channel or start a new one.
Use appropriate language: Avoid using profanity, vulgar language, or offensive terms. Remember that others may have different cultural or personal sensitivities.
Don't spam: Avoid sending the same message repeatedly or flooding the chat with excessive messages. Use appropriate formatting, such as paragraphs or bullet points, to make your messages easier to read.
Respect others' privacy: Don't share personal information about other users without their permission. Similarly, don't ask for or share personal information about yourself that could compromise your safety or security.
Use appropriate emojis and reactions: Emojis and reactions can add humor or emphasis to your messages, but use them appropriately. Avoid using too many or using them in a way that could be misinterpreted.
Follow server rules: Make sure you understand and follow the rules of the Discord server. If you're unsure about a particular rule or guideline, ask a moderator or admin for clarification.
Report inappropriate behavior: If you see someone engaging in behavior that violates the server rules or Discord's Terms of Service, report it to a moderator or admin. Don't engage with the behavior or retaliate against the user.
Be mindful of time zones: Remember that other users may be in different time zones and may not be available to chat or respond to messages at all times.
Have fun! Discord is meant to be a fun and engaging platform for communication and socializing. Don't take things too seriously and enjoy the experience!